Website Terms

By using this website you accept the terms set out below. If you do not accept them, please do not use the site.

Information on this site

The guidance published here is general information about chimney and masonry problems. It is not a survey, a structural assessment or professional advice about your specific property. Buildings differ, and the right course of action depends on the condition and construction of the individual chimney. Nothing on this site should be relied on as a substitute for having the work looked at.

Planning, permissions and structural matters

Where the site refers to permissions, listed buildings, conservation areas, building control or party wall matters, this is background information only. It is not legal advice. Requirements depend on the property and the scope of work, and should be confirmed with the relevant local authority or a suitably qualified professional.

Enquiries and quotations

Submitting an enquiry does not create a contract for work. No price is agreed until it has been quoted in writing for your property and accepted. Any indication given on the basis of photographs is preliminary and may change once the chimney has been inspected.

Safety

Do not climb onto roofs, lean out of windows or use ladders to inspect or photograph a chimney. Take photographs only from a safe position at ground level or from inside the property. We accept no responsibility for injury or damage arising from anyone inspecting their own chimney.

Availability and accuracy

We aim to keep the site accurate and available, but we do not guarantee that it will always be error free or uninterrupted. Content may be updated without notice.

Contact details

The telephone number shown on this site is a clearly marked placeholder until the live enquiry line is in service. Enquiries submitted through the quote form are received in the meantime. Personal information is handled as set out in our privacy policy.

Governing law

These terms are governed by the law of England and Wales.